Shipping policy
Welcome to NikkNakks. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.
Processing Times
Orders are typically processed within 2–5 business days after payment is received. During high-volume periods, holidays, or special promotions, processing times may be slightly extended.
Shipping Times
Estimated shipping times vary depending on the product and destination. Most orders arrive within 5–15 business days after processing.
Please note that shipping times are estimates and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Tracking information will be provided once your order has shipped. Customers can use their tracking number to monitor delivery progress directly through the shipping carrier.
Multiple Shipments
Some orders may arrive in separate packages depending on product availability, warehouse locations, or supplier fulfillment.
Incorrect Addresses
Please ensure all shipping information is entered correctly before placing your order. NikkNakks is not responsible for delays or lost packages caused by incorrect shipping addresses provided at checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can review the issue and help provide a resolution.
Contact Us
For shipping questions or support regarding your order, please contact us through our Contact page or customer support email.
Thank you for shopping with NikkNakks.